HIPAA Speech Privacy Acoustics
Standing atop my soapbox and surveying the healthcare land as we know it, I can declare at the top of my lungs, “I have a right to be heard… er, NOT HEARD… wait, wait… I have a right that a reasonable effort has been made to ensure that I won’t be heard!” I apologize for the confusion, and if you bear with me, I’ll show you why it is important to note that my awkward dialog has some relevance here. (more)
Medicare Funding Linked To Patient Satisfaction Scores
How important is acoustics in hospitals? Just ask Medicare. A recent Washington Post article highlights how Medicare reimbursement payments for hospitals will be linked to patient satisfaction scores (such as Press Ganey Patient Satisfaction Surveys). What does this have to do with acoustics? As it turns out, acoustics is the worse scoring section of patient satisfaction surveys nationwide! (more)
How It Works: Acoustical Points in LEED for Health Care
Good News… after long delays, LEED for Health Care was finally released for public consumption! This blog provides a basic overview of how to meet the new acoustical requirements in LEED HC. In fact, your next LEED for Healthcare project can gain two points just by following good acoustical design practices that protect patient medical records, increase patient satisfaction, and provide for a quieter workplace. (more)
LEED for Healthcare Acoustic Points
The new LEED for Healthcare system allows up to two points for acoustics under the IEQ Credit 2 Acoustic Environment. Its intent is to “provide building occupants with an indoor healing environment free of intrusive or disruptive levels of sound.” Points can be earned by meeting requirements for increased sound isolation between rooms, reduced room noise levels, controlled reverberation time (acoustical finishes), and reduced site exterior noise. (more)
Evidence Based Design for Healthcare Acoustics
In their November 2010 issue, Healthcare Design Magazine published an article entitled, “Too Noisy to Heal,” written by Dr. Erica Ryherd of the Georgia Institute of Technology. Dr. Ryherd lays out a clear case for the importance of acoustical design in healthcare facilities. She uses the term “soundscape” because healthcare acoustical consulting is so much more than just reducing unwanted noise. At Acoustics By Design, we couldn’t agree more. (more)
On Shaky Ground | Healthcare Vibration Problems
A friend of mine recently went to an eye appointment at a doctor’s office where outpatient surgeries are performed. The floor was noticeably shaking as a result of vibration energy from the air handling unit directly above the office. He asked the doctors if they have problems with sensitive medical instrumentation, such as data that seem erroneous. While the doctors didn’t directly admit to having any problems, he could see the look of concern and alarm on their faces, as if my friend had psychic powers to know something was wrong with their instruments. They were extremely interested in what my friend told them about how excessive vibration can be the source of errors, which apparently hadn’t occurred to them before. (more)
No Oral Privacy at the Doctor’s Office?
Recently, I visited a healthcare facility to talk with them about oral privacy related to HIPAA privacy requirements. As we toured the facility they shared the following story: (more)
Electronic vs. HVAC Sound Masking
Occasionally clients ask about using HVAC system noise as a sound masking system. While dual use of the HVAC system would save money and be more sustainable, most ventilation systems cannot be relied upon to produce a constant level of background noise with a desirable spectrum of sound. With the widespread use of variable air volume systems, the inconsistent air flow volume produces varying levels of background sound. At best, it would provide a hit-or-miss situation: sometimes it would be an effective masking system, assuming the spectrum doesn’t annoy the occupants, but most of the time it would not. Furthermore, the sound spectrum cannot be changed; you get what it is, which may not be what the occupants need. (more)
Video Blog | Healthcare Acoustics Nightmare
This is a fictional video we made to illustrate the many problems of acoustics, noise, and vibration in modern healthcare facilities. It shows why hospitals and health care facilities need acoustical engineers. © 2010, Acoustics By Design.
Sound Healthcare 2010 – Upcoming Webinar
With only one stop left on our Midwest Tour, Sound Healthcare 2010 has already been presented to over 450 architects, engineers, designers, and healthcare professionals. But along the way something unexpected has been happening: people all across the country have been contacting us about attending the tour (which is a good problem to have). Some have gone as far as flying in to attend the seminars in person, but the majority have been asking about the possibility of a webinar presentation. Good news: if you are unable to make it to our last stop in Milwaukee on June 29th, we have a plan in the works to offer Sound Healthcare 2010 via webinar. But first, what are people saying about Sound Healthcare 2010? The following quotes are taken verbatim from our anonymous online survey:
Saving Money with Health Care AVL Design
The new 2010 FGI Guidelines for Design and Construction of Health Care Facilities recommend sound reinforcement systems in healthcare environments. As such, we often get the question: how do you save money on audio-visual systems in the health care sector? Well, there are many practical ways to cut cost without cutting quality, and as independent consultants we often work with our clients to understand how to do just that. Here are a few good ideas that will help with the bottom line: (more)
The 2010 FGI Guidelines for Design and Construction of Health Care Facilities was published in January and adopted as building code by many states. How will you deal with the new noise, privacy, and acoustical requirements for healthcare facilities? Join us at SoundHealthcare 2010, a Health Care Acoustics Seminar, and find out what you must know about the new FGI Guidelines for HIPAA Compliance and LEED HC. There is no charge to attend this 90-minute seminar, but you must register in advance. The new guidelines are the culmination of over five years of collaborative work by researchers, architects, engineers, and acoustical consultants to solve the problems of speech privacy and excessive noise in hospitals. The guidelines are effective immediately for the design of all healthcare facilities. For perspective, consider the 2006 Guidelines which mandated single patient rooms in hospitals. As a result, single patient rooms are the absolute standard in healthcare design today. This was an overnight seismic shift in policy that affected all healthcare building projects. Well, the 2010 Guidelines are no different in their sweeping reforms, addressing a whole new dimension of healthcare design, namely: acoustics, noise, and HIPAA speech privacy laws. Register HERE to attend the seminar. (more)
Mechanical Background Sound in Exam Rooms
January 2010 held a highly anticipated milestone for acoustical consultants. The definitive guide called 2010 FGI/ASHE Guidelines for Design and Construction of Health Care Facilities has a greatly expanded acoustics section in this year’s edition. How will you deal with the new noise, privacy, and acoustical requirements for healthcare facilities? Join us at SoundHealthcare 2010, a Health Care Acoustics Training Seminar, and find out what you must know about the new FGI Guidelines for HIPAA Compliance and LEED HC. This is a brand new chapter in the 2010 FGI Guidelines, which went from a solitary partition transmission loss table in prior issues to an eighty page guideline that comprehensively covers exterior noise, acoustical finishes, background noise, sound isolation, vibration, sound masking systems, audio systems and alarms. As a result, acoustical consultants are hoping that architects and engineers will appreciate the breadth and importance of acoustics and consequently incorporate acoustical design early in a project when it is most cost effective. (more)
Noise Isolation for Hospital Mechanical Rooms
Hospitals and Healthcare Facilities have requirements for large volumes of ventilation and strict control of airflow, and the greater the airflow, the greater the potential for noise. Building mechanical services equipment, fans, pumps, cooling, and heating equipment are all sources of high noise levels. When Acoustics By Design works on a new hospital, we typically expend half of our effort on attenuating building mechanical systems noise. In order to avoid the need for extensive noise and vibration isolating constructions, project designers and engineers should pay careful attention to mechanical room sizes and locations during schematic design. Here are some issues to address early on… (more)
New FGI Guidelines Turn Down the Volume on Health Care Acoustics
The 2010 FGI Guidelines for Design and Construction of Health Care Facilities was published in January and adopted as building code by many states. How will you deal with the new noise, privacy, and acoustical requirements for healthcare facilities? Join us at SoundHealthcare 2010, a Health Care Acoustics Training Seminar, and find out what you must know about the new FGI Guidelines for HIPAA Compliance and LEED HC. The new guidelines are the culmination of over five years of collaborative work by researchers, architects, engineers, and acoustical consultants to solve the problems of speech privacy and excessive noise in hospitals. The guidelines are effective immediately for the design of all healthcare facilities. For perspective, consider the 2006 Guidelines which mandated single patient rooms in hospitals. As a result, single patient rooms are the absolute standard in healthcare design today. This was an overnight seismic shift in policy that affected all healthcare building projects. Well, the 2010 Guidelines are no different in their sweeping reforms, addressing a whole new dimension of healthcare design, namely: acoustics, noise, and HIPAA speech privacy laws. (more)
Healthcare Study Links Noise to Patient Satisfaction
For years, the healthcare industry has used patient satisfaction surveys to gauge hospital performance and to identify ways for improving the healing environment. And the industry’s standard surveyor, Press Ganey Satisfaction Surveys, has always shown the number one patient complaint to be “noise in or around the room.” As acoustical consultants, we know that noise plays an important role in patient and staff satisfaction, but measuring just how much of an affect has always been difficult. Until now. (more)
Planning for Acoustical Separation of MRI Rooms in Hospitals
In my last post, I discussed the acoustical design of hospital patient rooms, minimizing disturbance from noise produced by activity in the corridor, by phone calls and discussions at the nurses’ stations, and by noise from nearby patient rooms. But that’s only the beginning. There are additional sources of noise in hospitals and there are more noise sensitive spaces. The truth is, healthcare facilities will only be as strong as their weakest link in the design. So what are some of the loudest noise sources and most noise sensitive rooms? (more)
Your Conversation with your Doctor may not be as Private as you Think
While I was at the doctor’s office the other day, I was allowed to listen to a conversation between a doctor and another patient. Was I in the room with them? I didn’t have to be. The sound isolation between exam rooms was so poor that I could hear virtually everything that was said. (more)
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